How to connect Facebook accounts?
There are two ways to connect Facebook advertising accounts to PostTrack.
Method 1: Quick Connect
Simplest method for quick start:
- Open Agency section
- Click "Connect Facebook" button
- Authorize via Facebook
- Grant necessary access permissions
- System automatically connects all available accounts
Advantages:
- Setup in 2 minutes
- No technical knowledge required
- Automatic connection of all accounts
Method 2: Via System User (for advanced users)
Advanced method with full control:
- Create app in Meta for Developers
- Configure System User with necessary permissions
- Get non-expiring access token
- Connect token in PostTrack
Advantages:
- Full access control
- Non-expiring token
- Enhanced security
- Additional settings
Detailed instructions: Integration via System User
Verifying Connection
After connecting:
- Check account status in Agency → Accounts section
- Ensure account status is 🟢 Active
- Wait for first data sync (5-10 minutes)
What to do if it doesn't work?
- Check access permissions to advertising accounts
- Ensure accounts are not blocked by Facebook
- Try reconnecting integration
- Contact support with problem description
More details: Agency